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Does AI recommend Gorgias?

How often AI answers name Gorgias when buyers ask about help desk software, engine by engine, and which sites those answers cite. Global

Week 41, Oct 5-11, 2026Updated Oct 9, 2026Methodology

20%

of answers name Gorgias, all engines

Rank 5 of 80 brands tracked. Unchanged vs last week.

Engine by engine

Strongest on ChatGPT (23%), weakest on Google AI Overviews (16%). Avg position is where the brand appears in list-style answers (1 = first).

Gemini 20%−2 points vs last week Rank 5 of 80Range 17%-24%Avg position 2.2
Google AI Overviews 16%+3 points vs last week Rank 6 of 80Range 14%-20%Avg position 2.2
ChatGPT (search) 23%−1 points vs last week Rank 5 of 80Range 20%-27%Avg position 3.1

Last 2 weeks

Share of answers naming Gorgias. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.

10% 15% 20% 25% 30% W40 W41 ChatGPT, Week 40: 24% ChatGPT, Week 41: 23% ChatGPT 23% Google AI Overviews, Week 40: 14% Google AI Overviews, Week 41: 16% Google AI Overviews 16% Gemini, Week 40: 22% Gemini, Week 41: 20% Gemini 20% All engines, Week 40: 20% All engines, Week 41: 20% All engines 20% 10% 15% 20% 25% 30% W40 W41 ChatGPT, Week 40: 24% ChatGPT, Week 41: 23% ChatGPT 23% Google AI Overviews, Week 40: 14% Google AI Overviews, Week 41: 16% Google AIOverviews 16% Gemini, Week 40: 22% Gemini, Week 41: 20% Gemini 20% All engines, Week 40: 20% All engines, Week 41: 20% All engines20%
Show the numbers
WeekAll enginesGeminiGoogle AI OverviewsChatGPT
Week 4120%20%16%23%
Week 4020%22%14%24%

The detail behind the numbers

The prompts where competitors are named and Gorgias is not, and the sources it is missing from, come with the free check and the snapshot.

Where is Gorgias missing?Get the prompts and sources for your brand, free.

See Gorgias's AI visibility check

Numbers come straight from the weekly data; we do not edit them for any brand. Gorgias team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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