Does AI recommend Help Scout?
How often AI answers name Help Scout when buyers ask about help desk software, engine by engine, and which sites those answers cite. Global
28%
of answers name Help Scout, all engines
Rank 4 of 80 brands tracked. Unchanged vs last week.
Engine by engine
Strongest on ChatGPT (31%), weakest on Google AI Overviews (22%). Avg position is where the brand appears in list-style answers (1 = first).
Last 2 weeks
Share of answers naming Help Scout. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.
Show the numbers
| Week | All engines | Gemini | Google AI Overviews | ChatGPT |
|---|---|---|---|---|
| Week 41 | 28% | 31% | 22% | 31% |
| Week 40 | 29% | 34% | 20% | 33% |
The detail behind the numbers
The prompts where competitors are named and Help Scout is not, and the sources it is missing from, come with the free check and the snapshot.
Where is Help Scout missing?Get the prompts and sources for your brand, free.
See Help Scout's AI visibility checkNumbers come straight from the weekly data; we do not edit them for any brand. Help Scout team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.
We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.
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