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Does AI recommend Hiver?

How often AI answers name Hiver when buyers ask about help desk software, engine by engine, and which sites those answers cite. Global

Week 41, Oct 5-11, 2026Updated Oct 9, 2026Methodology

8%

of answers name Hiver, all engines

Rank 12 of 80 brands tracked. Unchanged vs last week.

Engine by engine

Strongest on Gemini (9%), weakest on ChatGPT (6%). Avg position is where the brand appears in list-style answers (1 = first).

Gemini 9%0 points vs last week Rank 12 of 80Range 7%-11%Avg position 2.6
Google AI Overviews 8%0 points vs last week Rank 12 of 80Range 6%-10%Avg position 3.0
ChatGPT (search) 6%+1 points vs last week Rank 15 of 80Range 5%-8%Avg position 3.2

Last 2 weeks

Share of answers naming Hiver. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.

0% 5% 10% 15% 20% W40 W41 ChatGPT, Week 40: 5% ChatGPT, Week 41: 6% ChatGPT 6% Google AI Overviews, Week 40: 8% Google AI Overviews, Week 41: 8% Google AI Overviews 8% Gemini, Week 40: 9% Gemini, Week 41: 9% Gemini 9% All engines, Week 40: 7% All engines, Week 41: 8% All engines 8% 0% 5% 10% 15% 20% W40 W41 ChatGPT, Week 40: 5% ChatGPT, Week 41: 6% ChatGPT 6% Google AI Overviews, Week 40: 8% Google AI Overviews, Week 41: 8% Google AIOverviews 8% Gemini, Week 40: 9% Gemini, Week 41: 9% Gemini 9% All engines, Week 40: 7% All engines, Week 41: 8% All engines8%
Show the numbers
WeekAll enginesGeminiGoogle AI OverviewsChatGPT
Week 418%9%8%6%
Week 407%9%8%5%

The detail behind the numbers

The prompts where competitors are named and Hiver is not, and the sources it is missing from, come with the free check and the snapshot.

Where is Hiver missing?Get the prompts and sources for your brand, free.

Check Hiver for free

Numbers come straight from the weekly data; we do not edit them for any brand. Hiver team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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