Does AI recommend Hiver?

How often AI answers name Hiver when buyers ask about help desk software, engine by engine, and which sites those answers cite.

Week 40, Sep 28 - Oct 4, 2026Updated Oct 2, 2026Methodology

of answers name Hiver, all engines

Rank 11 of 80 brands tracked.

Engine by engine

Strongest on Gemini (9%), weakest on ChatGPT (5%). Avg position is where the brand appears in list-style answers (1 = first).

Gemini 9% Rank 10 of 80Range 6%-14%Avg position 2.5

Google AI Overviews 8% Rank 11 of 80Range 5%-13%Avg position 2.7

ChatGPT (search) 5% Rank 18 of 80Range 3%-9%Avg position 3.1

Last 1 weeks

Share of answers naming Hiver. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.

Show the numbers

Week	All engines	Gemini	Google AI Overviews	ChatGPT
Week 40	7%	9%	8%	5%

The detail behind the numbers

The prompts where competitors are named and Hiver is not, and the sources it is missing from, come with the free check and the snapshot.

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Numbers come straight from the weekly data; we do not edit them for any brand. Hiver team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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