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Does AI recommend Jira Service Management?

How often AI answers name Jira Service Management when buyers ask about help desk software, engine by engine, and which sites those answers cite.

Week 40, Sep 28 - Oct 4, 2026Updated Oct 2, 2026Methodology

11%

of answers name Jira Service Management, all engines

Rank 10 of 80 brands tracked.

Engine by engine

Strongest on ChatGPT (13%), weakest on Gemini (8%). Avg position is where the brand appears in list-style answers (1 = first).

Gemini 8% Rank 11 of 80Range 5%-13%Avg position 2.2
Google AI Overviews 11% Rank 8 of 80Range 7%-16%Avg position 2.7
ChatGPT (search) 13% Rank 6 of 80Range 9%-18%Avg position 3.4

Last 1 weeks

Share of answers naming Jira Service Management. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.

0% 5% 10% 15% 20% W40 ChatGPT, Week 40: 13% ChatGPT 13% Google AI Overviews, Week 40: 11% Google AI Overviews 11% Gemini, Week 40: 8% Gemini 8% All engines, Week 40: 11% All engines 11% 0% 5% 10% 15% 20% W40 ChatGPT, Week 40: 13% ChatGPT 13% Google AI Overviews, Week 40: 11% Google AIOverviews 11% Gemini, Week 40: 8% Gemini 8% All engines, Week 40: 11% All engines11%
Show the numbers
WeekAll enginesGeminiGoogle AI OverviewsChatGPT
Week 4011%8%11%13%

The detail behind the numbers

The prompts where competitors are named and Jira Service Management is not, and the sources it is missing from, come with the free check and the snapshot.

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Numbers come straight from the weekly data; we do not edit them for any brand. Jira Service Management team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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