Does AI recommend Salesforce Service Cloud?
How often AI answers name Salesforce Service Cloud when buyers ask about help desk software, engine by engine, and which sites those answers cite. Global
10%
of answers name Salesforce Service Cloud, all engines
Rank 11 of 80 brands tracked. +3 pts vs last week.
Engine by engine
Strongest on ChatGPT (13%), weakest on Google AI Overviews (8%). Avg position is where the brand appears in list-style answers (1 = first).
Last 2 weeks
Share of answers naming Salesforce Service Cloud. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.
Show the numbers
| Week | All engines | Gemini | Google AI Overviews | ChatGPT |
|---|---|---|---|---|
| Week 41 | 10% | 9% | 8% | 13% |
| Week 40 | 7% | 8% | 5% | 8% |
The detail behind the numbers
The prompts where competitors are named and Salesforce Service Cloud is not, and the sources it is missing from, come with the free check and the snapshot.
Where is Salesforce Service Cloud missing?Get the prompts and sources for your brand, free.
Check Salesforce Service Cloud for freeNumbers come straight from the weekly data; we do not edit them for any brand. Salesforce Service Cloud team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.
We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.
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