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Does AI recommend Zoho Desk?

How often AI answers name Zoho Desk when buyers ask about help desk software, engine by engine, and which sites those answers cite. Global

Week 41, Oct 5-11, 2026Updated Oct 9, 2026Methodology

18%

of answers name Zoho Desk, all engines

Rank 6 of 80 brands tracked. +2 pts vs last week.

Engine by engine

Strongest on Google AI Overviews (22%), weakest on ChatGPT (15%). Avg position is where the brand appears in list-style answers (1 = first).

Gemini 18%+1 points vs last week Rank 6 of 80Range 16%-22%Avg position 2.8
Google AI Overviews 22%+2 points vs last week Rank 5 of 80Range 18%-25%Avg position 2.9
ChatGPT (search) 15%+3 points vs last week Rank 6 of 80Range 12%-18%Avg position 3.2

Last 2 weeks

Share of answers naming Zoho Desk. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.

0% 10% 20% 30% W40 W41 ChatGPT, Week 40: 12% ChatGPT, Week 41: 15% ChatGPT 15% Google AI Overviews, Week 40: 19% Google AI Overviews, Week 41: 22% Google AI Overviews 22% Gemini, Week 40: 17% Gemini, Week 41: 18% Gemini 18% All engines, Week 40: 16% All engines, Week 41: 18% All engines 18% 0% 10% 20% 30% W40 W41 ChatGPT, Week 40: 12% ChatGPT, Week 41: 15% ChatGPT 15% Google AI Overviews, Week 40: 19% Google AI Overviews, Week 41: 22% Google AIOverviews 22% Gemini, Week 40: 17% Gemini, Week 41: 18% Gemini 18% All engines, Week 40: 16% All engines, Week 41: 18% All engines18%
Show the numbers
WeekAll enginesGeminiGoogle AI OverviewsChatGPT
Week 4118%18%22%15%
Week 4016%17%19%12%

The detail behind the numbers

The prompts where competitors are named and Zoho Desk is not, and the sources it is missing from, come with the free check and the snapshot.

Where is Zoho Desk missing?Get the prompts and sources for your brand, free.

See Zoho Desk's AI visibility check

Numbers come straight from the weekly data; we do not edit them for any brand. Zoho Desk team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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