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Does AI recommend Zoho Desk?

How often AI answers name Zoho Desk when buyers ask about help desk software, engine by engine, and which sites those answers cite.

Week 40, Sep 28 - Oct 4, 2026Updated Oct 2, 2026Methodology

16%

of answers name Zoho Desk, all engines

Rank 6 of 80 brands tracked.

Engine by engine

Strongest on Google AI Overviews (19%), weakest on ChatGPT (12%). Avg position is where the brand appears in list-style answers (1 = first).

Gemini 17% Rank 6 of 80Range 12%-23%Avg position 2.7
Google AI Overviews 19% Rank 5 of 80Range 14%-25%Avg position 2.7
ChatGPT (search) 12% Rank 7 of 80Range 8%-17%Avg position 3.8

Last 1 weeks

Share of answers naming Zoho Desk. Point at a grey line to pick out one engine. A missing point means that engine was not published that week.

0% 5% 10% 15% 20% W40 ChatGPT, Week 40: 12% ChatGPT 12% Google AI Overviews, Week 40: 19% Google AI Overviews 19% Gemini, Week 40: 17% Gemini 17% All engines, Week 40: 16% All engines 16% 0% 5% 10% 15% 20% W40 ChatGPT, Week 40: 12% ChatGPT 12% Google AI Overviews, Week 40: 19% Google AIOverviews 19% Gemini, Week 40: 17% Gemini 17% All engines, Week 40: 16% All engines16%
Show the numbers
WeekAll enginesGeminiGoogle AI OverviewsChatGPT
Week 4016%17%19%12%

The detail behind the numbers

The prompts where competitors are named and Zoho Desk is not, and the sources it is missing from, come with the free check and the snapshot.

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Numbers come straight from the weekly data; we do not edit them for any brand. Zoho Desk team? If something looks wrong, request a correction and we will check the answers and reply within 2 business days. Back to the help desk software index.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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