Does AI recommend Freshsales?
freshsales.io in CRM software: how often Gemini, Google AI Overviews and ChatGPT name it next to HubSpot, its top competitor, which sites the answers cite, and whether AI crawlers can read the site.
9%
of AI answers name Freshsales
HubSpot: 59%. Rank 6 of 68 brands tracked.
Freshsales vs HubSpot, engine by engine
Named most by Gemini (10%), least by ChatGPT (9%). The grey tick is the typical (median) brand of the category.
Questions where HubSpot is named and Freshsales is not
- “Easiest CRM for a small business with no tech person”
- “Simple CRM that my team will actually use?”
102 more questions like these in this check. The snapshot finds them all for Freshsales against up to 5 competitors, on 50 buyer questions asked 3 times in each engine, with the sites to get listed on and 5 fixes.
A PDF in 48 hours. What is in it
Email me this as a PDF, plus a re-check next month
The result as a PDF you can forward, then the same check again in 30 days so you see what moved.
Is Freshsales named, and where?
- Yes. Freshsales is named in 9% of the answers across Gemini, Google AI Overviews and ChatGPT.
- It ranks 6 of 68 brands we track in CRM software.
- In list answers it shows up at position 2.8 on average in Gemini (1 = first).
The category baseline
From the AI Citation Index (68 brands tracked in CRM software, Week 41).
2%
The typical brand
59%
The category leader
9%
Freshsales, above typical
The sites the answers cite
The sites cited most in AI answers about CRM software, all engines. Being listed, reviewed or discussed on these is the shortest path into the answers.
- youtube.com4.0% of citations
- hubspot.com4.0% of citations
- reddit.com2.7% of citations
- salesforce.com2.7% of citations
- pipedrive.com1.5% of citations
- zoho.com1.3% of citations
- nutshell.com1.2% of citations
Can AI crawlers read freshsales.io?
Yes: nothing we checked stops the AI engines from reading the site. Checked Nov 2, 2026.
| Crawler | What it feeds | robots.txt |
|---|---|---|
| OAI-SearchBot | ChatGPT search, the pages it cites | Allowed |
| GPTBot | OpenAI model training only | Allowed |
| Googlebot | Google Search and Google AI Overviews | Allowed |
| Google-Extended | Gemini answers and training | Allowed |
| ClaudeBot | Claude | Allowed |
| Firewall | Cloudflare in front of the site | Lets them in |
| Text without JavaScript | 517 words in the raw homepage HTML | Readable |
The site has no robots.txt, so every crawler is allowed.
Nothing to fix here. The crawlers behind ChatGPT search, Google AI Overviews and Gemini can read the site, and the homepage text shows without JavaScript. The next step is being cited: see the sites above.
What next
Get the full snapshot report
Freshsales against up to 5 competitors on many more buyer questions: where you are missing, the sites to get listed on, and 5 fixes. A PDF in 48 hours.
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Track it every week
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Check another brand
A competitor, a client, or a brand in another category. Instant for every brand in the Index.
Numbers come straight from the answers we collected; we do not edit them for any brand. We publish counts and the sites cited, never the answers themselves. Freshsales team? If something looks wrong, tell us.
We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.