Does AI recommend Ooma?
ooma.com in business phone / voip / ucaas: how often Gemini, Google AI Overviews and ChatGPT name it next to RingCentral, its top competitor, which sites the answers cite, and whether AI crawlers can read the site.
15%
of AI answers name Ooma
RingCentral: 52%. Rank 6 of 60 brands tracked.
Ooma vs RingCentral, engine by engine
Named most by Google AI Overviews (16%), least by ChatGPT (15%). The grey tick is the typical (median) brand of the category.
Questions where RingCentral is named and Ooma is not
- “Best virtual phone number for an LLC”
- “Best softphone app for remote employees who use their own phones”
89 more questions like these in this check. The snapshot finds them all for Ooma against up to 5 competitors, on 50 buyer questions asked 3 times in each engine, with the sites to get listed on and 5 fixes.
A PDF in 48 hours. What is in it
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The result as a PDF you can forward, then the same check again in 30 days so you see what moved.
Is Ooma named, and where?
- Yes. Ooma is named in 15% of the answers across Gemini, Google AI Overviews and ChatGPT.
- It ranks 6 of 60 brands we track in business phone / voip / ucaas.
- In list answers it shows up at position 2.1 on average in Gemini (1 = first).
The category baseline
From the AI Citation Index (60 brands tracked in business phone / voip / ucaas, Week 41).
1%
The typical brand
52%
The category leader
15%
Ooma, above typical
See the full business phone & voip index · Ooma's weekly trend
The sites the answers cite
The sites cited most in AI answers about business phone / voip / ucaas, all engines. Being listed, reviewed or discussed on these is the shortest path into the answers.
- google.com5.9% of citations
- youtube.com4.0% of citations
- ringcentral.com3.6% of citations
- nextiva.com3.5% of citations
- zoom.com2.9% of citations
- dialpad.com2.1% of citations
- getvoip.com2.0% of citations
Can AI crawlers read ooma.com?
Nothing we could test stops the AI engines from reading the site; part of the check could not run (marked below). Checked Nov 2, 2026.
| Crawler | What it feeds | robots.txt |
|---|---|---|
| OAI-SearchBot | ChatGPT search, the pages it cites | Allowed |
| GPTBot | OpenAI model training only | Allowed |
| Googlebot | Google Search and Google AI Overviews | Allowed |
| Google-Extended | Gemini answers and training | Allowed |
| ClaudeBot | Claude | Allowed |
| Firewall | Bot protection | Could not test |
| Text without JavaScript | 0 words in the raw homepage HTML | Could not test |
The site has no robots.txt, so every crawler is allowed.
Nothing to fix in what we could test. The rows marked "Could not test" need a manual look: open your homepage with JavaScript off, and check your bot protection settings.
What next
Get the full snapshot report
Ooma against up to 5 competitors on many more buyer questions: where you are missing, the sites to get listed on, and 5 fixes. A PDF in 48 hours.
What is in it · Need something custom? Ask us
Track it every week
Weekly tracking for Ooma is coming. Get notified when it opens.
Check another brand
A competitor, a client, or a brand in another category. Instant for every brand in the Index.
Numbers come straight from the answers we collected; we do not edit them for any brand. We publish counts and the sites cited, never the answers themselves. Ooma team? If something looks wrong, tell us.
We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.