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Which business phone & voip brands AI answers recommend

Every week we ask 200 buyer questions, the way people really ask them, and count which brands the answers name and which sites they cite.

Week 41, Oct 5-11, 2026 (latest) Updated 3 of 3 engines published US market Asked from the US Methodology

Named most often

RingCentral

in 52% of answers across the published engines

Site AI cites most

openai.com

6.4% of all citations, a site

Top 10 brands, all engines

Share of answers that name the brand, across ChatGPT, Gemini, Google AI Overviews. The small figure is the change in points vs the previous week.

  1. 1 RingCentral 52%
  2. 2 Zoom Phone 32%
  3. 3 Nextiva 29%
  4. 4 Dialpad 28%
  5. 5 Quo 18%
  6. 6 Ooma 15%
  7. 7 Google Voice 14%
  8. 8 Microsoft Teams Phone 13%
  9. 9 8x8 12%
  10. 10 Grasshopper 11%
Embed 
<iframe src="https://ujeebu.com/ai-index/business-phone-voip/embed/overall" width="100%" height="520" style="border:0" loading="lazy" title="Top business phone &amp; voip brands in AI answers in the US"></iframe>
<p style="font-size:12px">Chart: <a href="https://ujeebu.com/ai-index/business-phone-voip?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=embed-attribution">Top business phone &amp; voip brands in AI answers in the US, Ujeebu AI Citation Index</a> (CC BY 4.0). Powered by <a href="https://ujeebu.com/?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=powered-by">Ujeebu</a></p>

Top 10 by engine

Each engine answers differently. The bar is the share of that engine's answers naming the brand; the thin line is the likely range (95%): ask the same questions again and the number would probably land inside it.

Gemini

596 answers, 99% of prompts collected

  1. 1 RingCentral 54% Likely range 50% to 58%
  2. 2 Zoom Phone 35% Likely range 32% to 39%
  3. 3 Nextiva 29% Likely range 25% to 32%
  4. 4 Dialpad 25% Likely range 22% to 29%
  5. 5 Quo 21% Likely range 18% to 24%
  6. 6 Ooma 16% Likely range 13% to 19%
  7. 7 Google Voice 13% Likely range 11% to 16%
  8. 8 Grasshopper 12% Likely range 10% to 15%
  9. 9 Microsoft Teams Phone 12% Likely range 10% to 15%
  10. 10 Yealink 12% Likely range 10% to 15%
Full table
Gemini, US market, Week 41, Oct 5-11, 2026
BrandNamed inRangeAvg positionShare of voicevs last week
RingCentral 322 / 596 (54%) 50%-58% 1.7 16.6% n/a
Zoom Phone 210 / 596 (35%) 32%-39% 2.7 10.8% n/a
Nextiva 171 / 596 (29%) 25%-32% 2.6 8.8% n/a
Dialpad 151 / 596 (25%) 22%-29% 2.7 7.8% n/a
Quo 123 / 596 (21%) 18%-24% 2.1 6.4% n/a
Ooma 94 / 596 (16%) 13%-19% 2.1 4.9% n/a
Google Voice 80 / 596 (13%) 11%-16% 2.5 4.1% n/a
Grasshopper 74 / 596 (12%) 10%-15% 2.4 3.8% n/a
Microsoft Teams Phone 71 / 596 (12%) 10%-15% 2.0 3.7% n/a
Yealink 71 / 596 (12%) 10%-15% 1.7 3.7% n/a
Embed 
<iframe src="https://ujeebu.com/ai-index/business-phone-voip/embed/gemini" width="100%" height="520" style="border:0" loading="lazy" title="Top business phone &amp; voip brands on Gemini in the US"></iframe>
<p style="font-size:12px">Chart: <a href="https://ujeebu.com/ai-index/business-phone-voip?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=embed-attribution">Top business phone &amp; voip brands on Gemini in the US, Ujeebu AI Citation Index</a> (CC BY 4.0). Powered by <a href="https://ujeebu.com/?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=powered-by">Ujeebu</a></p>

Google AI Overviews

588 answers, 100% of prompts collected. Google AI Overviews appeared on 98% of searches

  1. 1 RingCentral 47% Likely range 43% to 51%
  2. 2 Nextiva 33% Likely range 30% to 37%
  3. 3 Dialpad 29% Likely range 25% to 33%
  4. 4 Zoom Phone 20% Likely range 17% to 24%
  5. 5 Ooma 16% Likely range 13% to 19%
  6. 6 Quo 15% Likely range 13% to 18%
  7. 7 Google Voice 13% Likely range 11% to 16%
  8. 8 Grasshopper 11% Likely range 9% to 14%
  9. 9 Microsoft Teams Phone 11% Likely range 8% to 13%
  10. 10 Vonage 10% Likely range 8% to 13%
Full table
Google AI Overviews, US market, Week 41, Oct 5-11, 2026
BrandNamed inRangeAvg positionShare of voicevs last week
RingCentral 279 / 588 (47%) 43%-51% 2.2 16.5% n/a
Nextiva 196 / 588 (33%) 30%-37% 2.3 11.6% n/a
Dialpad 170 / 588 (29%) 25%-33% 3.1 10.0% n/a
Zoom Phone 119 / 588 (20%) 17%-24% 2.9 7.0% n/a
Ooma 93 / 588 (16%) 13%-19% 3.0 5.5% n/a
Quo 90 / 588 (15%) 13%-18% 2.5 5.3% n/a
Google Voice 78 / 588 (13%) 11%-16% 2.5 4.6% n/a
Grasshopper 66 / 588 (11%) 9%-14% 2.8 3.9% n/a
Microsoft Teams Phone 63 / 588 (11%) 8%-13% 2.7 3.7% n/a
Vonage 59 / 588 (10%) 8%-13% 3.5 3.5% n/a
Embed 
<iframe src="https://ujeebu.com/ai-index/business-phone-voip/embed/google_aio" width="100%" height="520" style="border:0" loading="lazy" title="Top business phone &amp; voip brands on Google AI Overviews in the US"></iframe>
<p style="font-size:12px">Chart: <a href="https://ujeebu.com/ai-index/business-phone-voip?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=embed-attribution">Top business phone &amp; voip brands on Google AI Overviews in the US, Ujeebu AI Citation Index</a> (CC BY 4.0). Powered by <a href="https://ujeebu.com/?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=powered-by">Ujeebu</a></p>

ChatGPT (search)

600 answers, 100% of prompts collected

  1. 1 RingCentral 55% Likely range 51% to 59%
  2. 2 Zoom Phone 40% Likely range 36% to 44%
  3. 3 Dialpad 29% Likely range 26% to 33%
  4. 4 Nextiva 24% Likely range 21% to 28%
  5. 5 8x8 20% Likely range 17% to 23%
  6. 6 Quo 17% Likely range 15% to 21%
  7. 7 Microsoft Teams Phone 16% Likely range 13% to 19%
  8. 8 Google Voice 15% Likely range 12% to 18%
  9. 9 Ooma 15% Likely range 12% to 18%
  10. 10 Grasshopper 9% Likely range 7% to 12%
Full table
ChatGPT (search), US market, Week 41, Oct 5-11, 2026
BrandNamed inRangeAvg positionShare of voicevs last week
RingCentral 332 / 600 (55%) 51%-59% 2.4 17.7% n/a
Zoom Phone 242 / 600 (40%) 36%-44% 2.8 12.9% n/a
Dialpad 174 / 600 (29%) 26%-33% 3.0 9.3% n/a
Nextiva 146 / 600 (24%) 21%-28% 3.1 7.8% n/a
8x8 119 / 600 (20%) 17%-23% 3.6 6.3% n/a
Quo 104 / 600 (17%) 15%-21% 2.6 5.5% n/a
Microsoft Teams Phone 93 / 600 (16%) 13%-19% 2.8 5.0% n/a
Google Voice 89 / 600 (15%) 12%-18% 2.1 4.7% n/a
Ooma 89 / 600 (15%) 12%-18% 3.5 4.7% n/a
Grasshopper 54 / 600 (9%) 7%-12% 2.9 2.9% n/a
Embed 
<iframe src="https://ujeebu.com/ai-index/business-phone-voip/embed/chatgpt" width="100%" height="520" style="border:0" loading="lazy" title="Top business phone &amp; voip brands on ChatGPT (search) in the US"></iframe>
<p style="font-size:12px">Chart: <a href="https://ujeebu.com/ai-index/business-phone-voip?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=embed-attribution">Top business phone &amp; voip brands on ChatGPT (search) in the US, Ujeebu AI Citation Index</a> (CC BY 4.0). Powered by <a href="https://ujeebu.com/?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=powered-by">Ujeebu</a></p>

Which sites AI trusts

The 10 domains cited most often as sources in these answers, as a share of all citations. Brands rarely win on their own site: the answers lean on review sites, forums and media.

  1. 1 openai.com Other 6.4%
  2. 2 google.com Brand site 5.9%
  3. 3 googleusercontent.com Other 4.7%
  4. 4 youtube.com Video and other 4.0%
  5. 5 ringcentral.com Brand site 3.6%
  6. 6 nextiva.com Brand site 3.5%
  7. 7 zoom.com Brand site 2.9%
  8. 8 dialpad.com Brand site 2.1%
  9. 9 microsoft.com Other 2.0%
  10. 10 getvoip.com Review site 2.0%
By engine
DomainType ChatGPTGeminiGoogle AI Overviews
openai.comOther 19.1%n/an/a
google.comBrand site 16.9%0.2%0.4%
googleusercontent.comOther n/a14.1%n/a
youtube.comVideo and other n/a0.2%11.8%
ringcentral.comBrand site 6.9%0.6%3.3%
nextiva.comBrand site 3.0%2.7%4.9%
zoom.comBrand site 6.3%1.5%1.0%
dialpad.comBrand site 4.3%0.3%1.8%
microsoft.comOther 3.7%0.8%1.5%
getvoip.comReview site 0.5%5.4%0.1%
Embed 
<iframe src="https://ujeebu.com/ai-index/business-phone-voip/embed/domains" width="100%" height="520" style="border:0" loading="lazy" title="Sites AI cites for business phone &amp; voip in the US"></iframe>
<p style="font-size:12px">Chart: <a href="https://ujeebu.com/ai-index/business-phone-voip?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=embed-attribution">Sites AI cites for business phone &amp; voip in the US, Ujeebu AI Citation Index</a> (CC BY 4.0). Powered by <a href="https://ujeebu.com/?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=ai-index&amp;utm_content=powered-by">Ujeebu</a></p>

Weekly movers

The largest changes vs the previous week, from last week's share (hollow dot) to this week's. One week can be noise: a move is clear only when this week's range and last week's do not overlap.

First week: movers appear from the second published week.

About this week's data

Prompts
200: 80 recommendation, 50 problem-led, 40 comparison, 30 price
Market
US market: buyer questions in US English, asked from the US. Asked 3 times this week on each engine.
Collected
Oct 6, 2026 to Oct 10, 2026
Checked by hand
15 answers, 1 with errors

Brand names are reported as they appear in answers. How we collect and count: methodology. Spotted an error? Tell us. Data licensed CC BY 4.0.

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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