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YouTube is the most cited website in AI answers to buyer questions, with 4.3% of 12,652 citations, almost all of them from Google AI Overviews.

We asked ChatGPT, Gemini and Google AI Overviews the same 200 buyer questions in each of four industries (help desk software, personal loans, cruise lines and email marketing) and counted every source they cited, by website.

When Google answers a question itself, fewer people click through. Pew Research Center found in July 2025 that users clicked a regular result in 8% of visits with an AI summary, against 15% without one, and zero-click searches now account for 68% of U.S. Google queries, up from 49% in 2019. That makes being cited one of the few ways left to get the visit, and the engines hand citations out very differently: Google AI Overviews gave 9.2% of its citations to YouTube, 5.5% to Reddit and 3.4% to Facebook, while ChatGPT sent at least 63% of its citations to brands' own sites.

Sources: Pew Research Center, ; Press Gazette (Reuters Institute, Chartbeat data), ; qz.com, Zero-click searches: what Google's 68% rate means,

Updated

Which websites AI answers cite, by site typeBrand sites drew at least 42% of 12,652 citations, review and comparison sites 8.6%. YouTube alone: 4.3%.
Which websites AI answers cite: the 25 most cited domains across four industriesYouTube is the most cited website in AI answers to buyer questions, with 4.3% of 12,652 citations, almost all of them from Google AI Overviews.Box area: Citations in AI answers, by website and site type (3 engines, 4 industries). Total: 12,652Brand site42.2%Forum or community9.7%Review or comparison site8.6%Media or publisher6.9%Other32.6%219 more, Brand site: 2,559 together (20.2% of total)219 more20.2%2,559zendesk.com: 193 (1.5% of total, Brand site)zendesk.com1.5%upstart.com: 176 (1.4% of total, Brand site)upstart.com1.4%royalcaribbean.com: 165 (1.3% of total, Brand site)mailchimp.com: 150 (1.2% of total, Brand site)mailchimp.comintercom.com: 149 (1.2% of total, Brand site)intercom.comsofi.com: 148 (1.2% of total, Brand site)sofi.com1.2%shopify.com: 141 (1.1% of total, Brand site)shopify.com1.1%credible.com: 123 (1.0% of total, Brand site)lendingtree.com: 114 (0.9% of total, Brand site)mailerlite.com: 113 (0.9% of total, Brand site)mailerlite.comhubspot.com: 100 (0.8% of total, Brand site)hubspot.comsequenzy.com: 98 (0.8% of total, Brand site)sequenzy.comconstantcontact.com: 96 (0.8% of total, Brand site)ncl.com: 95 (0.8% of total, Brand site)ncl.comvirginvoyages.com: 94 (0.7% of total, Brand site)gorgias.com: 93 (0.7% of total, Brand site)activecampaign.com: 81 (0.6% of total, Brand site)beehiiv.com: 81 (0.6% of total, Brand site)klaviyo.com: 81 (0.6% of total, Brand site)salesforce.com: 76 (0.6% of total, Brand site)brevo.com: 74 (0.6% of total, Brand site)getmacha.com: 72 (0.6% of total, Brand site)kit.com: 68 (0.5% of total, Brand site)kit.comonemainfinancial.com: 68 (0.5% of total, Brand site)princess.com: 68 (0.5% of total, Brand site)discover.com: 64 (0.5% of total, Brand site)1,968 more, Other: 3,700 together (29.2% of total)1,968 more29.2%3,700experian.com: 174 (1.4% of total, Other)consumerfinance.gov: 168 (1.3% of total, Other)google.com: 83 (0.7% of total, Other)google.comyoutube.com: 543 (4.3% of total, Forum or community)youtube.com4.3%543reddit.com: 372 (2.9% of total, Forum or community)reddit.com2.9%372facebook.com: 202 (1.6% of total, Forum or community)8 more, Forum or community: 106 together (0.8% of total)8more0.8%37 more, Review or comparison site: 485 together (3.8% of total)37 more3.8%485cruisecritic.com: 300 (2.4% of total, Review or comparison site)cruisecritic.com2.4%bankrate.com: 168 (1.3% of total, Review or comparison site)usnews.com: 67 (0.5% of total, Review or comparison site)finder.com: 65 (0.5% of total, Review or comparison site)53 more, Media or publisher: 465 together (3.7% of total)53 more3.7%465nerdwallet.com: 160 (1.3% of total, Media or publisher)cnbc.com: 105 (0.8% of total, Media or publisher)wsj.com: 81 (0.6% of total, Media or publisher)wsj.comzapier.com: 68 (0.5% of total, Media or publisher)Cruise Critic: 9.3% of cruisecitationsThe most cited site for cruise lines,ahead of every cruise line's ownsite.
Which websites AI answers cite: the 25 most cited domains across four industriesYouTube is the most cited website in AI answers to buyer questions, with 4.3% of 12,652 citations, almost all of them from Google AI Overviews.Box area: Citations in AI answers, by website and site type (3engines, 4 industries). Total: 12,652Brand site42.2%Forum or community9.7%Review or comparison site8.6%Media or publisher6.9%Other32.6%219 more, Brand site: 2,559 together (20.2% of total)219 more20.2%2,559zendesk.com: 193 (1.5% of total, Brand site)zendesk.comupstart.com: 176 (1.4% of total, Brand site)upstart.comroyalcaribbean.com: 165 (1.3% of total, Brand site)mailchimp.com: 150 (1.2% of total, Brand site)intercom.com: 149 (1.2% of total, Brand site)sofi.com: 148 (1.2% of total, Brand site)shopify.com: 141 (1.1% of total, Brand site)credible.com: 123 (1.0% of total, Brand site)lendingtree.com: 114 (0.9% of total, Brand site)mailerlite.com: 113 (0.9% of total, Brand site)hubspot.com: 100 (0.8% of total, Brand site)sequenzy.com: 98 (0.8% of total, Brand site)constantcontact.com: 96 (0.8% of total, Brand site)ncl.com: 95 (0.8% of total, Brand site)virginvoyages.com: 94 (0.7% of total, Brand site)gorgias.com: 93 (0.7% of total, Brand site)activecampaign.com: 81 (0.6% of total, Brand site)beehiiv.com: 81 (0.6% of total, Brand site)klaviyo.com: 81 (0.6% of total, Brand site)salesforce.com: 76 (0.6% of total, Brand site)brevo.com: 74 (0.6% of total, Brand site)getmacha.com: 72 (0.6% of total, Brand site)kit.com: 68 (0.5% of total, Brand site)onemainfinancial.com: 68 (0.5% of total, Brand site)princess.com: 68 (0.5% of total, Brand site)discover.com: 64 (0.5% of total, Brand site)1,968 more, Other: 3,700 together (29.2% of total)1,968 more29.2%3,700experian.com: 174 (1.4% of total, Other)consumerfinance.gov: 168 (1.3% of total, Other)google.com: 83 (0.7% of total, Other)youtube.com: 543 (4.3% of total, Forum or community)youtube.com4.3%reddit.com: 372 (2.9% of total, Forum or community)reddit.com2.9%facebook.com: 202 (1.6% of total, Forum or community)8 more, Forum or community: 106 together (0.8% of total)37 more, Review or comparison site: 485 together (3.8% of total)37 more3.8%cruisecritic.com: 300 (2.4% of total, Review or comparison site)cruisecritic.combankrate.com: 168 (1.3% of total, Review or comparison site)usnews.com: 67 (0.5% of total, Review or comparison site)finder.com: 65 (0.5% of total, Review or comparison site)53 more, Media or publisher: 465 together (3.7% of total)53 more3.7%465nerdwallet.com: 160 (1.3% of total, Media or publisher)cnbc.com: 105 (0.8% of total, Media or publisher)wsj.com: 81 (0.6% of total, Media or publisher)zapier.com: 68 (0.5% of total, Media or publisher)Cruise Critic: 9.3% of cruisecitationsThe most cited site for cruise lines,ahead of every cruise line's ownsite.

Source: Google AI Overviews (Ujeebu SERP API), Gemini (Ujeebu Gemini API), ChatGPT search answers. Collected Oct 2, 2026 with the Ujeebu API. Chart: Ujeebu, CC BY 4.0.

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Key numbers

  • Google AI Overviews leans on user-posted platforms: YouTube (9.2% of its citations), Reddit (5.5%) and Facebook (3.4%) are its three most cited sites. Forums and community sites took 19.9% of its citations, against 2.8% for Gemini and almost none for ChatGPT (one Reddit link and no YouTube link in 4,553 citations).
  • ChatGPT points to brands' own sites most: at least 63% of its citations went to brand sites, against 34% for Gemini and 29% for Google AI Overviews.
  • Each industry has its own reference site: cruisecritic.com took 9.3% of cruise line citations, zendesk.com 6.4% of help desk citations and upstart.com 5.8% of personal loan citations. In email marketing, YouTube led with 5.8%.
  • Vendor roundups get cited: getmacha.com, a support software vendor whose blog ranks help desk tools, drew 2.4% of help desk citations, more than Freshdesk's own freshworks.com and freshdesk.com together (2.0%).
  • The tail is long: the answers cited 2,325 different websites, 1,347 of them only once, and the 10 most cited drew 19.5% of all citations.

How do you get your website cited in AI answers?

Getting cited depends on matching the shape of your content to the question being asked. Research by Onely across 963 cited pages found that 67.5% of pages cited for comparison questions were lists of providers, regardless of writing style, and a University of Toronto study found that which pages an engine retrieves explains 32% of the variation in citations, against 2.8% for every measured page property.4

Formatting matters too, but only after the shape is right. According to Click Laboratory, an AI engine must find a page relevant, understandable, credible and accessible before it will cite it, and the most reliable approach is to lead with a direct, self-contained answer in the first sentences, use question-based headings, and support claims with specific evidence.2 For ChatGPT, brand pages dominate, with at least 63% of citations going to brand sites.

Why does Google AI Overviews favor YouTube and Reddit over brand sites?

Google AI Overviews treats YouTube and Reddit as social content signals rather than authoritative sources. According to BrightEdge, Google AI Overviews cites Reddit alongside other community platforms, including YouTube, Quora, Facebook and Instagram, with nearly 29% of its Reddit citations co-appearing with YouTube, the highest co-citation rate in their dataset.3 Google treats these platforms as part of the ambient social conversation around a topic, not as definitive sources.

Ownership and training relationships also play a role. According to ContentGrip, Gemini is trained on YouTube videos and YouTube is owned by Alphabet, and data from LQ Digital cited in the same analysis suggests YouTube videos are 4.3 times more likely to appear in Google AI Overviews than in traditional search results.1 The chart data is consistent with this: YouTube took 9.2% of Google AI Overviews citations, against a much smaller share for ChatGPT, which instead favors brand and authoritative sites. BrightEdge notes that ChatGPT, by contrast, treats Reddit as a credibility layer, pairing it with medical and financial authorities as the human counterweight to institutional knowledge.3

How much traffic are publishers losing from Google search?

Publishers are losing substantial traffic from Google search. Zero-click searches now account for 68% of U.S. Google queries, up from 49% in 2019, and Google displayed an Google AI Overview on 39.4% of U.S. desktop searches in June 2026, up from 25.8% a year earlier.5 A page can hold its ranking position and still see its click-through rate fall because an Google AI Overview now occupies the top of the page.

Google's AI Mode cuts clicks further still. A study of AI Mode search behavior found it reduces clicks to outside websites by 18.8% compared with standard search, with news sites losing 12.5% of their clicks, Reddit losing 21.2% and Wikipedia losing 9.9%.5 ContentGrip cites publisher referral traffic declines as high as 60% in some cases.1 Google has started piloting payments to a small group of publishers whose content feeds its AI products, a sign that using a source and sending it traffic have come apart.5

Sources

  1. contentgrip.com, Reddit vs YouTube: where AI search visibility is shifting
  2. clicklaboratory.com, How to Get Cited in AI Answers: A Practical Playbook
  3. brightedge.com, How Google AI Overviews and ChatGPT Use Reddit ...
  4. onely.com, LLM-Friendly Content: What Gets Cited in AI Answers, ...
  5. qz.com, Zero-click searches: what Google's 68% rate means,

The data

Cited websites, week of Oct 1, 2026. Industry and engine columns are the website's share of that industry's or that engine's citations.
Website Site type Share of all citations Citations Help desk Personal loans Cruise lines Email marketing ChatGPT Gemini Google AI Overviews
youtube.com Forum or community 4.3% 543 2.6% 1.3% 7.1% 5.8% 0.0% 0.3% 9.2%
reddit.com Forum or community 2.9% 372 2.9% 1.3% 4.6% 2.8% 0.0% 2.2% 5.5%
cruisecritic.com Review or comparison site 2.4% 300 0.0% 0.0% 9.3% 0.0% 2.8% 0.0% 2.9%
facebook.com Forum or community 1.6% 202 0.1% 0.3% 5.5% 0.4% 0.0% 0.2% 3.4%
zendesk.com Brand site 1.5% 193 6.4% 0.0% 0.0% 0.0% 3.2% 0.5% 0.6%
upstart.com Brand site 1.4% 176 0.0% 5.8% 0.0% 0.0% 2.2% 1.2% 0.9%
experian.com Other 1.4% 174 0.0% 5.7% 0.0% 0.0% 0.7% 2.3% 1.5%
bankrate.com Review or comparison site 1.3% 168 0.0% 5.5% 0.0% 0.0% 0.7% 2.6% 1.3%
consumerfinance.gov Other 1.3% 168 0.0% 5.5% 0.0% 0.0% 3.6% 0.0% 0.1%
royalcaribbean.com Brand site 1.3% 165 0.0% 0.0% 5.1% 0.0% 2.4% 0.4% 0.8%
nerdwallet.com Media or publisher 1.3% 160 0.0% 5.1% 0.1% 0.0% 1.5% 0.0% 1.6%
mailchimp.com Brand site 1.2% 150 0.1% 0.0% 0.0% 4.4% 2.3% 0.5% 0.6%
intercom.com Brand site 1.2% 149 4.9% 0.0% 0.0% 0.0% 2.8% 0.4% 0.2%
sofi.com Brand site 1.2% 148 0.0% 4.8% 0.0% 0.0% 1.5% 1.3% 0.9%
shopify.com Brand site 1.1% 141 2.3% 0.0% 0.0% 2.2% 1.8% 0.3% 0.9%
credible.com Brand site 1.0% 123 0.0% 4.0% 0.0% 0.0% 0.4% 1.6% 1.2%
lendingtree.com Brand site 0.9% 114 0.0% 3.7% 0.0% 0.0% 0.7% 2.2% 0.5%
mailerlite.com Brand site 0.9% 113 0.0% 0.0% 0.0% 3.4% 1.4% 0.6% 0.6%
cnbc.com Media or publisher 0.8% 105 0.0% 3.4% 0.0% 0.0% 0.4% 0.0% 1.5%
hubspot.com Brand site 0.8% 100 1.0% 0.0% 0.0% 2.1% 1.7% 0.1% 0.3%
sequenzy.com Brand site 0.8% 98 0.0% 0.0% 0.0% 2.9% 0.1% 1.5% 1.1%
constantcontact.com Brand site 0.8% 96 0.0% 0.0% 0.0% 2.9% 0.8% 0.6% 0.8%
ncl.com Brand site 0.8% 95 0.0% 0.0% 2.9% 0.0% 0.9% 0.5% 0.8%
virginvoyages.com Brand site 0.7% 94 0.0% 0.0% 2.9% 0.0% 1.4% 0.1% 0.4%
gorgias.com Brand site 0.7% 93 3.1% 0.0% 0.0% 0.0% 1.8% 0.0% 0.2%

Showing the first 25 of 2,325 rows. The full table is in the CSV.

Download the free sample CSV (CC BY 4.0) Full CSV, 2,325 rows

We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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Ujeebu, "Which websites AI answers cite: the 25 most cited domains across four industries", https://ujeebu.com/data/ai-answers-cited-sources-2026-w40, updated Oct 19, 2026. CC BY 4.0.

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How we got this data

We collected these answers with Ujeebu's LLM APIs, which return what ChatGPT, Gemini and Google AI Overviews actually tell people, including the brands they name and the sources they cite, as structured JSON. The same APIs are available to you: ask any question and get the answer and its citations back in seconds.

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Methodology and known limits

What we asked. 200 buyer questions in each of four industries (help desk software, personal loans, cruise lines and email marketing), 800 in total: 80 asking for a recommendation, 50 describing a problem, 40 comparing named brands and 30 about price. They are written in US English from People Also Ask boxes, Reddit threads and keyword research, and frozen for the quarter (prompt set 2026Q4.1). Each question was asked once per engine, from the US, between Oct 1, 19:27 and Oct 2, 04:16 UTC (ISO week 2026-W40).

Where we asked. ChatGPT (search answers), Gemini and Google AI Overviews, through Ujeebu's LLM APIs.

What we counted. Every source link in an answer, by registrable domain: support.zendesk.com counts as zendesk.com, bbc.co.uk stays bbc.co.uk. 2,366 answers cited 12,652 sources on 2,325 websites. A website's share is its citations divided by all 12,652; the table also gives its share of each industry's and each engine's citations. The engines do not cite at the same rate (Google AI Overviews 5,832 citations, ChatGPT 4,553, Gemini 2,267), so the pooled share leans toward Google AI Overviews; the engine columns show each one on its own.

Site types. Brand site: a website owned by one of the 293 brands we track in the four industries, or a company's own site we reviewed by hand. Review or comparison site (including marketplaces and agencies that rank options), media or publisher, and forum or community: from the publisher list the AI Citation Index uses, plus a hand review of every unlisted website in the top 120 (YouTube, Instagram, TikTok and LinkedIn count as community). Everything else is Other, including government sites and the 1,925 smaller websites we did not review (27% of citations). Type shares are therefore lower bounds for the four named types. The full CSV says how each website was typed (type_basis).

How the AI Citation Index collects and counts answers: read the methodology.

Known limits

  • One week: answers collected on Oct 1 and 2, 2026. AI answers change from day to day, so this is a snapshot, not a trend.
  • 200 questions per industry, four industries, US English, asked from the US. Other industries, languages and countries cite other sites.
  • Engines covered: ChatGPT (search answers), Gemini and Google AI Overviews.
  • We did not check that our ChatGPT collection captures every kind of source ChatGPT shows, such as video results, so ChatGPT's near-zero share for YouTube and Reddit may partly come from collection.
  • Google AI Overviews appeared on 767 of the 800 searches; the other 33 add nothing to the count.
  • 27% of citations went to 1,925 websites we did not classify; they count as Other, so the brand, review, media and community shares are lower bounds.
  • Gemini's shopping cards link to googleusercontent.com placeholders (61 citations); they are counted as Other under that domain.
  • A citation is counted once per link in an answer; we do not weigh links by their position in the answer.

The data comes from AI engine answers to our own questions. This page publishes aggregated counts only: no answer text and no personal data. Spotted an error? Tell us.

Disclaimer: We make every effort to find high-quality data sources, but this data comes from AI engine answers collected from the open web and we cannot guarantee its accuracy, completeness or reliability. Use it at your own risk.

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